Privacy Policy

Who are we?

The Northampton Musical Theatre Company (“the Company”) is committed to respecting your privacy and safeguarding any data that we have collected from you.  Our website address is: https://www.northamptonmusicaltheatrecompany.co.uk. We are a registered charity, number 1146275.

How do we collect information about you?

We obtain information about you when you audition for the Company or when you use our website, for example, when you contact us regarding our forthcoming shows and events or when you sign up to receive our regular updates.  The personal information we collect might include your name, address, date of birth, gender, telephone number, email address, IP address, and information regarding what pages on our website are accessed and when.  We do not sell or share email lists with other organisations and businesses.

We are committed to protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please obtain your parent / guardian’s permission beforehand whenever you provide us with personal information.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact form submissions are received via email and kept for customer service purposes, but we do not use the information submitted through them for marketing purposes.

What will we use your information for?

We may use your information to:

  • notify you of forthcoming shows and events
  • send you communications which may be of interest
  • seek your views or comments on the Company
  • tell you about things you’ve asked us to tell you about
  • contact you if we need to obtain or provide additional information
  • check our records are accurate

 

How long will we hold your information?

We review our retention periods for personal information on a regular basis and will hold your personal information for as long as is necessary for the relevant activity or until you ask us to remove you from our records.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Registered user information is retained in our website’s database indefinitely. Data can be exported or removed upon users request.

Embedded content from other websites

Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who may we pass your information to?

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process subscriptions or to send you mailings) however when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.  We will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

  • We use a third-party provider, MailChimp, to deliver our emails. For more information, please see MailChimp’s privacy notice at https://mailchimp.com/legal/privacy.
  • We use a third-party provider, WebCollect, to process subscriptions and all other payments due to the Company.  For more information, please see WebCollect’s privacy notice at  https://webcollect.org.uk/help-topic/privacy-notice.
  • Visitor comments may be checked through an automated spam detection service.
  • We use forms provided by ‘Ultimate Member’ for user registration, login and profiles, user data is collected via these forms. 

How we protect your data

User data is kept in password protected stores; and our staff training are trained in data protection.

What data breach procedures we have in place

Data breaches are dealt with through internal reporting systems. If you become aware of a data breach, please contact us as soon as possible so that we can act on it. Contact Us

 

 

How can you find out what information we hold about you?

You are entitled to view, amend, or delete the personal information that we hold.  Please email your request to our Data Protection Officer at GDPR@nmtc.me.uk or send your request in writing to 73 Park View, Moulton, Northampton, NN3 7UZ marked for the attention of the Data Protection Officer.

You can unsubscribe to our mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.

 

How often is our Privacy Policy reviewed?

Our Privacy Policy is reviewed annually and updated where appropriate.  

The Policy was last updated in May 2018.

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